Policy
Shipping & duties.
Wheels ship fully insured on DDP terms from the UAE — duties and taxes calculated and paid by us at checkout. No surprise bills at the door.
Nº 01
Packaging
Each wheel is wrapped in acid-free paper, then a layer of closed-cell foam, then fitted into a double-wall export carton. Hardware, caps, and provenance paperwork ship inside the carton in a sealed kraft envelope.
Sets of two or four ship as a single palletised crate when the destination, carrier, and local handling make that the safer choice.
Nº 02
Carriers & timing
We ship with DHL Express and FedEx International Priority for door-to-door, and with handle-with-care freight forwarders for palletised sets.
Typical transit: 2–4 business days to GCC, 3–6 business days to Europe and the UK, 4–7 business days to North America, 5–8 business days to Asia-Pacific. We provide the tracking number within 24 hours of dispatch.
Nº 03
Duties & taxes (DDP)
DDP — Delivered Duty Paid — means the price you see at checkout includes the cost of import duties, customs clearance, and local VAT where applicable. Nothing is owed at delivery.
A small number of destinations require the recipient to be the importer of record. We will contact you before dispatch if that applies — typical examples are Switzerland and New Zealand where the buyer must sign a declaration.
Nº 04
Insurance
Every shipment carries full declared-value insurance. If a set is lost or damaged in transit, we file the claim on your behalf and either replace the wheels (not always possible on one-of-one sets) or refund in full.
Nº 05
Countries we ship to
GCC: UAE, KSA, Kuwait, Qatar, Bahrain, Oman. Europe: UK, Germany, France, Italy, Switzerland, Netherlands, Belgium, Spain, Portugal, Austria, Denmark, Sweden, Norway, Finland, Ireland. Americas: USA, Canada. Asia-Pacific: Japan, Singapore, Hong Kong, Australia, New Zealand, South Korea.
Not listed? Email us. We can usually arrange it.
All transit times exclude customs holds on the destination side, which we cannot control.